Category: NewsJanuary 07, 2019
The customer is has strength in local area. His company is also involved in a wide range of areas.
I received this email at 29th October, 2019. The customer inquired 4 sets fixed hydraulic lifting platform. The platform size is 2400 *1220mm. The lifting height is 1220mm with 1500kg capacity. Considering the time difference and other factors, I quoted the price to the customer the same day. I checked with our freight forwarding for the best price of sea freight. Consider long term cooperation, he gave me a best price.
The next day, I received the reply of customer. He said I need to check the sea freight again, cause it's seems too cheap. I checked it again and told customer: yes, our price is right. It's very cheap. The customer was glad to hear that.
A few days later, he changed the quantity to 5 sets. And also send me a new inquiry of 2 sets lifting platform. The lifting height is 1440mm, our specifications keep original. I give him the updated quotation and add his online contacts. After talked some other details specifications, he sent me the order. We prepare the drawing and the color to him and send it to him, because the color should similar to his company logo. He was very satisfied with our efficient and response. Then, I sent our Proforma Invoice to him. About one week, we received the down payment.
We finished the manufacture within in 15 days. And during the manufacturing, I sent the process pictures to him many times. Also the package pictures and test videos. He required 1t capacity. After the manufacture, we test them with 2t weight. It's ok. He said it's very great. Now about 32 days, the customer can receive his 7 sets lifting platform.
We have eight years of experience in exporting equipment and cranes, so we are so confident to our service and products. We always believe that only good service and quality can make an enterprise go further. Working with us, we won't disappoint you.